|Which product package is changing?
Balance, ProBioFit and MetaBurn
Plexus® products recently underwent a packaging upgrade. Starting 28/12/2023, Balance, ProBioFit and MetaBurn will transition to the new packaging!
|When will this change happen?
Thursday December 28th at 9am EST
What this Means for Orders
|If I start a subscription with Plexus Balance, ProBioFit or MetaBurn, will I receive new packaging?
|Yes, Balance, ProBioFit or MetaBurn will ship in the new packaging for discretionary and subscription orders.
|Will I need to adjust my subscription order to receive Balance, ProBioFit or MetaBurn in the new packaging?
|No, Balance, ProBioFit or MetaBurn will ship in the new packaging for subscription orders with no action required from the Customer.
|Has there been a change to the ingredients in Balance, ProBiofit or MetaBurn?
|No, new packaging style, same premium ingredients.
|Will there be a price increase with the packaging upgrade?
|No, there is no price increase.
|Can I return my classic packaged items for new packaged items?
|No, those exchanges cannot be accepted.
|Is the new packaging recyclable?
|Gusset bags containing sticks are 30% PCR (Post-Consumer Recycled), meaning they are partially made from previously recycled items. Gusset bags containing powder are 20% PCR. This more sustainable packaging option is not recyclable, nor are the sticks inside the gusset bag.
|If my order comes in classic packaging does that mean the product inside is old?
|No, not at all. Products arriving in the previous packaging are within their shelf life, as with any Plexus shipment.