Retiring the Legacy Virtual Office
As of March 3, 2025, Plexus will fully transition to the new, enhanced Virtual Office that launched in January 2024. We know the Virtual Office is essential to your Plexus business and will be ever-evolving, and new features will be added as we move forward.
Features of the enhanced Virtual Office include:
- Modernized look and feel.
- Enhanced account management.
- Improved order tracking with new sorting and filtering options.
- Better insights with customizable reporting tools.
- And more!
Click here to learn more about the Virtual Office.
How to make the most of your Virtual Office experience:
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Get a Head Start: If you haven’t checked it out yet, now is the perfect time to explore the features, including contest trackers, projection tools, and more waiting for you in the new VO!
Log in now and start exploring! - Customize Your Reports: Do you only look at certain information when accessing your reports? You can save the sort and filter options when pulling reports to customize the information to suit your needs.
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Learn and Grow: Learn how to better utilize the new features by accessing the new training videos available in Plexus GO!
They are also located on the YouTube Playlist: Plexus Virtual Office Training Series
Additional Training
For additional information, you can view the recordings from our live trainings from the below dates. These trainings are currently only available in English.
| Monday, February 10th at 11am MST in the Plexus Jewel Facebook Group |
| Wednesday, February 12th at 2pm MST in the Plexus Brand Ambassador Academy Facebook Group |
*Replays of live trainings will be available in the Plexus GO app.
Frequently Asked Questions
| Question | Answer |
| Will I still be able to access the Legacy VO? | No, we will be fully transitioning to the enhanced Virtual Office and the Legacy version will no longer be available as of March 3, 2025. |
| Where can I find the Virtual Office Training videos in Plexus GO? | These can be located under Library > Learn > New Virtual Office Tutorials. |
| Can I customize my dashboard? | While you cannot customize the dashboard, it provides easy access to several aspects of your business. |
| Will I lose access to any historical reports or data? | No, you will not lose any historical data or reports. If you feel that something is missing, please reach out to Customer Service for assistance or you can access the trainings available in Plexus GO. |
| Is this supported by all browsers? | Yes. |
| What should I do if I experience a technical issue? | Please report the issue to Customer Service or our DXP team (if you are a Diamond), along with a screenshot of the error/issue if possible. The more information you provide, the better we are able to assist you! |