| Who can Participate? | Ambassadors |
| When is the Event? | June 19th and 20th. Actual times coming soon. |
| How to Participate: |
What is the Vision 2020 Virtual Convention:
Convention is known as our annual "must attend" event. This year's Convention theme is Vision 2020. This is all about you and your business growing together into greatness! We will take on next-level goals that elevate our skills and ambitions. By attending Convention, you will:
- Virtual broadcast to view general sessions and breakouts
- Product launch highlights, exclusive training, new tool announcements and more!
- Access to an online store with exclusive products and merchandise
- Our incredible line-up (Suze Orman, Kindra Hall, Mariana Atencio, Erin King, Clare Babineaux-Fontenot, and more surprise guests yet to be announced!)
- Global support, including Closed Captioning translation in Spanish and French
- Stay tuned for our agenda, including breakouts and more, coming April 28.
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For frequently asked questions on accessing your Virtual Convention account, please see the Virtual Convention Account Frequently Asked Questions section below. For frequently asked questions on registration and general information (Ex: convention bags, travel, recognition and prizes), please see the General and Registration Frequently Asked Questions section below. |
Virtual Convention Account Frequently Asked Questions
Virtual Convention Account
How do I login to watch the Virtual Convention?
Make sure you have registered for Convention at https://plexusworldwide.cvent.com/Convention2020, once you are registered you will receive an email invite to then create your Brandlive account using your registration email.
How do I create my virtual convention account?
Step 1: Visit: https://plexus.brand.live/vision2020 and select Create Brandlive Account, on the bottom of the screen click “Create an Account”
Step 2: Enter your First and Last name, email address that you used to register for Convention and click “Sign Up”
Step 3: Create a password for your Brandlive Account
Step 4: If prompted with the question “Would you like to learn more about becoming a Brandlive partner? “ Click “No Thanks, Create Account”
Step 5: Verify your email address. Check your email for link to verify your account. If not in your inbox then please check spam folder.
Step 6: After Verification of your email you should be all set to sign into Brandlive!
*For directions with screenshots click here: https://static.plexusworldwide.com/image/upload/cdn/convention-registration-steps.pdf
What if I am not able to create my virtual convention account on?
Please be sure you are using the email address you used to complete your Convention registration. To confirm your registration and email, follow the link:
and login using your email and confirmation number. If you continue to have issues, please email us at events@plexusworldwide.com
What if I forgot my Brandlive password?
Visit https://plexus.brand.livn2020e/visio and select “Forgot your password?” enter your email address and you will be sent a link to reset your password.
General and Registration Frequently Asked Questions
General
What is the cost to watch the Vision 20/20 Virtual Convention Event?
The cost to register is $29.00 USD.
Has the registration price dropped?
Yes. Convention bag supplies sold out, so the cost of registration has dropped from $39 to $29.00 USD. Don't miss out!
Are you going to hold a live in-person event in Nashville?
No.
What are the dates and times of the Virtual Convention Event?
June 19th and 20th. Actual times coming soon.
Will the agenda content and length be the same for the virtual event as was planned for the in-person event?
No, the event dates will only be June 19th and 20th with a more detailed agenda to be published soon.
What is included in the virtual event registration cost?
- A virtual platform to view individual workshops and materials
- Exclusive ability to purchase convention merchandise and products from home
- Virtual broadcast to view general sessions and on-demand breakout sessions
- Product launch highlights and downloadable workbook
- Global support, including Closed Captioning translation for video content in the following languages: English, Spanish, French
- Convention Registration Bag (NOTE: Convention registration bags have sold out; the registration price has been lowered)
When will there be a virtual event link sent to attendees registered for the virtual event?
You will receive the virtual event link at least 3-days prior to test connectivity.
What if I can’t watch the virtual event?
We’ve got you covered! The virtual convention will remain open for a week after the event. You can log on at any time to view the recorded sessions.
Will there be a store?
Yes, there will be a online store. Only registered ambassadors will have access to the virtual convention store. Please note inventory will be limited.
Where can I have my registration bag shipped?
Registration bags can be delivered to residential addresses and non-international PO Boxes. International recipients must provide a residential or business address to receive their registration bag.
When should I expect my registration bag?
We will start sending out June 7th (If you registered while limited bag supplies lasted).
Will the virtual event be provided in Closed Captioning?
Yes.
Will there be Spanish translation available?
Yes.
Will there be French translation available?
Yes.
Will breakouts be the same as the live event?
We will be offering topic-based breakouts (trainings) as a part of your registration fee. Trainings will be offered at various times/days. The agenda will outline when you can tune in or watch a replay.
Registration
I am already registered for Convention Vision 20/20 so what does that mean for me now that the event is virtual?
All registrations will be automatically converted to a virtual registration ticket and any funds previously paid over the virtual registration ticket price of $39 USD will be refunded.
When can I expect a refund for switching to virtual?
You will receive a registration confirmation email for your virtual registration, and we will be processing the refund. Due to the large quantity of tickets requiring a refund, and the way they are processed, we anticipate refunds being processed up until May 20, 2020.
How much will my refund be?
Funds previously paid over the virtual registration ticket price of $39 USD will be refunded.
The bank account connected to my card has been canceled since I purchased my convention ticket. How can I receive my ticket refund?
Plexus staff member will contact you to properly issue your refund.
I am registered for Convention Vision 20/20 but do not want the virtual option, what do I do?
- Please cancel your registration by April 28, 2020 to receive a refund minus a $5 cancellation fee. To cancel, use a DESKTOP or LAPTOP Computer when following the steps below:
- Log back into your registration by following the link below and providing your email and confirmation number. *If you do not have your confirmation number, you can retrieve your confirmation by following the link below and request for it to be resent.
- Once you are logged in you can select the UNREGISTER button next to the registration you wish to cancel.
https://plexusworldwide.cvent.com/Events/Register/RegNumConfirmation.aspx?e=ebf2d8f8-d25c-44db-8f24-3c803cac0f00
*Please note refunds for the in-person event will NOT be processed past April 28, 2020 refund deadline, no exceptions. There will be a $5.00 cancellation processing fee and the refund will be processed back to the original form of payment. At this time refunds are taking longer than expected, once you cancel your registration it may take up to 14 business days for the refund to be reflected in your account.
By cancelling your registration completely, you forfeit all contest prizes (see contest rules for more information).
Can I transfer my virtual registration ticket?
No, virtual registration tickets are not available for transfer.
Can I cancel my registration for the virtual event and receive a refund?
Yes, as long as you cancel by May 27, 2020, no exceptions. You will receive a refund minus the $5.00 cancellation processing fee and the refund will be processed back to the original form of payment.
Can I purchase a virtual convention ticket for a guest?
Yes, you can add a guest to your registration.
What is the last day to register?
You can register up to the date of the event.
Convention Registration Bags
Who was eligible for a registration bag?
There was a limited supply of registration bags, if you registered while supplies lasted and paid your registration fee of $39.00 a registration bag was shipped to you.
Where was my registration bag shipped?
Your registration bag was shipped to the address you provided on your registration.
How can I check the shipping address I provided?
You can check your address by logging back into your registration using your email address and confirmation number following the link:
What if my shipping address was incorrect?
Unfortunately, if you put in the incorrect address during registration, we are unable to reship any registration bags due to the limited quantity and supply. Please note as stated in the terms and conditions, FAQs, and communication registration bags will not be reshipped for incorrect addresses provided.
Travel
How do I cancel my hotel reservation?
Please call the hotel directly to cancel your reservation, you will be refunded the 1 night’s deposit. If you made a reservation at a hotel outside the Plexus block, please contact the property directly to cancel.
How do I cancel airfare or rental car reservations?
Please contact your airline and rental car agency directly to cancel.
Recognition & Prizes
How will I redeem my Convention Contest Prizes?
Prizes will be redeemed in various ways, dependent on the prize. By May 29, 2020 you will receive an email with full details on how to redeem your prize.
When will I be notified that I earned Convention Contest Prizes?
You will be notified via your email address that you have on file with Plexus on or before May 29, 2020. Please make sure you are opted into Plexus emails.
Do I have to be registered for the Virtual Convention in order to earn Convention Contest Prizes?
Yes, you have to be registered.
If my Convention Contest Prize is physical, what address will it be sent to?
On or by May 29, 2020 you will receive an email to confirm your address for your prizes to be shipped to, if applicable.
If my Convention Contest Prize is digital, what email address will it be sent to?
You will be notified via your email address that you have on file with Plexus on or before May 29, 2020. Please make sure you are opted into Plexus emails.
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