Q3 Plexus Success Steps

What is the qualification period for the Success Steps Incentive?

The qualification period for the Incentive will run from July 1, 2022, at 12:00 a.m. ET through September 30, 2022, at 11:59 p.m. ET.

Is a Brand Ambassador allowed to share their Success Steps points with a different account, such as a re-entry account, household account or even a friend?

No, the awarded Success Steps points belong to the qualifying Brand Ambassador account holder and are not shareable.

What do I do if I did not receive a Success Steps Congratulatory Email?

Contact Plexus Customer Service and provide your information so the agent can verify earning status. Should the agent confirm earnings, they will send on your information to the Communications team to ensure a re-send will be sent.

Are Jewel Brand Ambassadors able to link their account with that of their re-entry account and spouse account?

No, in Success Steps, there are no linking of accounts for any Jewel Brand Ambassadors. 

Who can participate in the Incentive?

All Brand Ambassadors must sign up prior to July 1, 2022, to be able to participate by meeting personal qualification standards.

What personal qualifications must be met to earn prize levels within the Success Steps Incentive?

To be eligible to participate in the Incentive and earn a prize, Brand Ambassadors must be commission-qualified each month of the Incentive period and also meet the Success Steps qualifications.

How do I earn a shopping package with the Success Steps Incentive?

Step 1: Earn by achieving any one of the three building blocks within a calendar month

• Sign up 3 new Level 1 VIPs/Retail Customers with qualifying purchase, OR
• Advance a new Level 1 Silver Brand Ambassador, OR
• Retain at least (6) Level 1 VIPs/Retail Customers or Brand Ambassadors that signed up in the prior 3 calendar months.

July ONLY - earn $100 cash prize

Step 2: Earn by achieving 2 of the 3 building blocks within a calendar month. One of the 2 building blocks achieved must be the “Sign Up” building block.

• Sign up 3 new Level 1 VIPs/Retail Customer with qualifying purchase, AND
• Advance a new Level 1 Silver Brand Ambassador, OR
• Retain at least (6) Level 1 VIPs/Retail Customers or Brand Ambassadors that signed up in the prior 3 calendar months.

July ONLY - earn $250 cash prize

Step 3: Earn by achieving all 3 of the building blocks within a calendar month.

• Sign up 3 new Level 1 VIPs/Retail Customer with qualifying purchase, AND
• Advance a new Level 1 Silver Brand Ambassador, AND
• Retain at least (6) Level 1 VIPs/Retail Customers or Brand Ambassadors that signed up in the prior 3 calendar months.

July ONLY - earn $500 cash prize

Is a Brand Ambassador allowed to share their Success Steps points with a different account, such as a re-entry account, household account or even a friend?

No, the awarded Success Steps points belong to the qualifying Brand Ambassador account holder and are not shareable.

Are Jewel Brand Ambassadors able to link their account with that of their re-entry account and spouse account?

No, in Success Steps, there are no linking of accounts for any Jewel Brand Ambassadors.  

What is required for the “Sign up” building block?

Brand Ambassadors must have at least three (3) new personally Sponsored level 1 VIP or Retail Customers who signed up with a qualifying purchase within the qualifying calendar month.

What is a qualifying purchase for new VIP/Retail Customers?

The new VIP/Retail Customer must purchase a welcome pack or a qualified order of 100 USD/123.22 CAD/133.20 AUD. Qualifying order subtotal must meet the qualified threshold or more before tax, shipping, and discounts.

What is required for the “Advance” building block?

Brand Ambassadors must have at least one (1) new personally Sponsored level 1 Silver Brand Ambassador rank advancement within the qualifying calendar month.

What is required for the “Retain” building block?

Brand Ambassadors must have at least six (6) VIP Customers, Retail Customers, or Brand Ambassadors personally Sponsored level 1s within the previous 3 calendar months, but not within the current qualifying calendar month, who have a qualifying subscription or discretionary order of 100 USD/123.22 CAD/133.20 AUD. Qualifying order subtotal must meet the qualified threshold or more before tax, shipping, and discounts.

For example: If Judy signed up in April and placed a qualifying order, then proceeds to place a $100 order or more in July, they would count as 1 in Judy’s Sponsor Retain Building Block.

Another example: Judy signs up in June with a qualifying purchase, then places a $100 order or more in July to qualify her Sponsor for the Retain Building Block.

Will any leads that comes from the Plexus Leads Program count toward any new sign ups in the Q3 Success Steps?

No. Any new leads that come from the Plexus Leads Program will not count toward any new sign-ups for Success Steps during the Incentive Period.   

If a Sponsors level 1 does not place an order June, would their level 1 still count as one of their ‘Retain ’´qualification for July?

The Sponsor’s level 1 does not need to have placed an order each consecutive month. They just need to have signed up within the prior 3 calendar months of the qualifying month.

Example: If John’s level 1 signed up in May, proceeded to not place an order in June and then placed a $100 order in July, then John’s level 1 would count as one towards their six retention qualifications to completing block “Retain” in the business building blocks. 

For any of those leads that continue to have activity in the later months of the Incentive Period, will they count towards the retaining block portion of the Incentive?

Yes, those leads that retain later in the Incentive period, will count for their Sponsor in Success Steps.

If a new sign-up cancels, places a full refund of their welcome pack purchase or 100 USD qualifying order, will it count against their Sponsor earning points in Success Steps?

Yes. Should any new sign up, that cancels, places a full refund of their welcome pack purchase or 100 USD qualifying order, it will count against their Sponsor earning points in Success Steps.

Under Block A, would a retail customer who upgrades as a VIP Customer within the incentive period with the purchase of a welcome pack, count towards the Sign Up?

Yes, a Retail Customer upgrading to a VIP Customer with a purchase of a Welcome Pack would count as a new sign up, as long as they did not already previously sign up as a Retail Customer in the same current month along with a 100 USD order.

Will I still qualify if a new personally Sponsored VIP Customer or Retail Customer returns their order?

No. If a new VIP Customer or Retail Customer returns their order (including welcome packs) and drops below a qualifying order requirement during the Incentive period, Brand Ambassadors will see a deduction in new sign-up numbers. Any full return of a purchase or any increment of a purchase amount will result in a loss of sign-up qualification toward earning an award.

Will upgrades be eligible as new sign-ups?

Upgrades will only be eligible if the Customer upgrading did not previously have an order containing PV and upgrades with a welcome pack or 100 USD/123.22 CAD/133.20 AUD order during the Incentive period.

Example scenario:

If someone purchases product as a Retail Customer on July 3, 2022, and then upgrades with a welcome pack on September 23, 2022, they will count as a new VIP Customer for the month of September.

Are there any other requirements for the Sponsors level 1 to qualify them for the "Retain" building block? If one of the Sponsors level 1 does not place an order in June, would their Sponsor still count in July?

The Sponsor's level 1 does not need to have placed an order each consecutive month. They just need to have signed up within the prior 3 calendar months of the qualifying month.

Example: If John's level 1 signed up in May, proceeded to not place an order in June and placed a $100 order in July, then John's level 1 would count as one towards their six retention qualifications to completing block 'Retain' in the business building blocks.

If my VIP Customer submits 2 separate orders that equal 100 USD/126.74 CAD/137.98 AUD or more, will I earn credits for my VIP Customer?

No. VIP Customers and Retail Customers must submit 1 qualified order of 100 USD/123.22 CAD/133.20 AUD or more (before tax and shipping and discounts) to qualify the Sponsor for sign-up activity. The VIP Customer or Retail Customer subtotal must meet the qualified single-order threshold or more after tax, shipping, and discounts.

I have a VIP Customer who has a sign-up date prior to July 1, 2022, but they have never placed an order containing PV, can they place an order of 100 USD/123.22 CAD/133.20 AUD or more during the Incentive to count toward the Incentive sign-ups?

Yes. VIP Customers will provide their Sponsored Brand Ambassador a new Level 1 sign-up toward the Incentive when they place a 100 USD/123.22 CAD/133.20 AUD or more order during the Incentive period for the first time. The VIP Customer subtotal must meet the qualified threshold or more after tax, shipping, and discounts.

I have a Retail Customer who has a sign-up date prior to July 1, 2022, but they have never placed an order containing PV, can they place an order of 100 USD/123.22 CAD/133.20 AUD or more during the Incentive period and count as a new level 1 sign-up?

Yes. Retail Customers will provide their Sponsored a Brand Ambassador sign-up toward the Incentive when they place a 100 USD/123.22 CAD/133.20 AUD or more order during the Incentive period for the first time. The Retail Customer subtotal must meet the qualified threshold or more after tax, shipping, and discounts.

For any of those leads that continue to have activity in the later months of the Incentive Period, will they count towards the retaining block portion of the building blocks in the Incentive?

Yes, those leads that retain later in the Incentive period, will count in the building block, “Retain”, for their Sponsor in the Q3 Success Steps Incentive.

If any new sign-up cancels, places a full refund of their welcome pack purchase or 100 USD qualifying order, will it count against their Sponsor earning a prize in the Q3 Success Steps Incentive?

Yes. Should any new sign up that cancel, places a full refund of their welcome pack purchase or 100 USD qualifying order, it will count against their Sponsor earning points in the Q3 Success Steps Incentive.

Will I still qualify to earn a shopping package prize if I am not commission-qualified?

No. If a Brand Ambassador is not commission-qualified, they will lose all Incentive activity for that month. They will also not be eligible to earn any online shopping package awards for the month. 

Where can I find the Success Steps VO Tile and tracker?

You can locate the Incentive dashboard in your Virtual Office. Log into your Virtual Office, click on “My Dashboard”, at the top left-hand corner, and scroll down on the main dashboard. Success Steps will be visible on the left-hand side next to your Plexus Perks section.

How often does the Success Steps Incentive VO Tracker update?

The Success Steps Incentive tracker will update depending on the type of qualification you are earning points for. Please reference examples below:

• New Brand Ambassadors, VIPs, and Retail Customers – The activity status of new Brand Ambassadors, VIP/ Retail Customers activity status will update upon the purchase of a welcome pack or 100 USD/123.22 CAD/133.20 AUD or more. This may take 24-48 hours to reflect on your VO tracker. VIP Customer or Retail Customer subtotal must meet the qualified threshold or more before tax, shipping, and discounts. Compression does not apply.
• New Level 1 Silver Advancement – Silver Advancement will update upon commissions being closed the following month. Compression does not apply.
• Retain Level 1 VIPs – The activity status of the sponsors level 1 will update upon the purchase of qualifying subscription or discretionary order of 100 USD/123.22 CAD/133.20 AUD. Qualifying order subtotal must meet the qualified threshold or more before tax, shipping, and discounts. Compression does not apply.

Are cash prizes eligible to stack?

No. Brand Ambassadors will only earn the qualifying cash prize based on the Success Step they complete in each month of the Incentive quarterly period.

How will I know if I earned a cash prize in July for the Success Steps Incentive?

Brand Ambassadors will receive an email confirmation regarding earning a cash prize the week after commissions officially close in the following month of August.

When will I be paid out my cash prize, I earned in July for the Success Steps Incentive?

Brand Ambassadors will receive their earned cash prize via their Hyperwallet the week after monthly commissions close in the following month of August.

Whom do I contact if I have any questions about the Success Steps Incentive or my qualifications?

 Contact us for further assistance and questions regarding your Success Steps qualifications. PLEASE NOTE: Brand Ambassadors must be OPTED IN to Plexus Marketing Communications to receive Congrats emails regarding the Plexus Success Steps.