What is Plexus Perks?
Plexus Perks is a program that rewards consistency for Brand Ambassadors and VIP Customers.
Who can Participate?
What do Plexus Perk Credits do?
Plexus Perk Credits are redeemable for free products.
How do I earn Plexus Perk Credits?
Brand Ambassadors and VIP Customers start earning Perk Credits on their Welcome Pack and/or first qualifying subscription. Once two consecutive subscriptions have successfully processed, these Credits can then be redeemed for free products. Once redeemed, the free products will ship to them in their next subscription. They will receive additional Perk Credits for each subsequent qualifying subscription. Note: Perk Credits are awarded when the subscription order has successfully processed.
$99 Welcome Pack = 250 Perk Credits
$199 Welcome Pack = 250 Perk Credits
100 PV = 100 Perk Credits
150 PV = 150 Perk Credits
200+ PV = 200 Perk Credits
Frequently Asked Questions
What could cause my Plexus Perk Credit Redemption to disappear from my Subscription Order?
Once you redeem your Plexus Perk Credits for free product, the redeemed item is automatically added to your next processing Subscription Order. If you adjust the Subscription Order after your Plexus Perks redeemed item has been added, the redeemed item will automatically be moved to your following/next available Monthly Subscription Order. To avoid this change, please make all updates or changes to your Subscription Order before redeeming your Plexus Perk Credits.
Do Perk Credits expire?
Yes, 12 months after they are earned credits will expire if not used. For example, if I earn 100 Perk Credits in May 2020 and then 100 in June 2020, I will lose the 100 May Perk Credits in May 2021 and then the 100 June Perk Credits in June 2021 if not used by then.
If my subscription is turned off, what happens to my earned credits?
All credits earned, will be lost. You must set up a qualifying subscription within 3 days to keep your credits.
What if I have my subscription set up as Conditional and it doesn't process systematically for the month?
You will not earn any Perk Credits and you will not lose any earned credits due to having a qualifying subscription in place.
How many credits can I earn in a single month?
In one month, an account holder can earn up to 200 Perk Credits, excluding Welcome Pack purchases.
If my subscription and Welcome Pack orders process in the same month, will I earn Perk Credits for both?
Yes. If both a subscription order and a Welcome Pack order process in the same month, you will receive the Perk Credits for each order.
What happens to my Perk Credits, if a refund is processed on the subscription order?
Credits will be deducted based off the order PV and refund request.
Is there a limit to how many Perk Credits can be earned over time?
There is no limit to how many Perk Credits can be earned over time.
After the subscription/ Welcome Pack has processed, when will the credits display?
Credits will reflect in your Perks Portal after the payment has fully processed.
Am I eligible for Plexus Perks if my Subscription is set to the Product Store?
Yes. Your points will reflect in your Perks Portal when your subscription order is paid for. If you’re redeeming the product in your subscription, you can pick it up when picking up your subscription order in the store.
Are all Plexus products available for redemption?
Eligible products will vary by market. While there are some exceptions, most individual products are available if they are normally offered in that market.